Most Frequently Asked Questions
Pre-Order Series are scheduled to be finished within a week from placing the order. An availability date will be set as soon as possible. It is a manual job editing/sorting hundreds of pictures per series.
Please take note that due to circumstances as receiving many pre-orders or during travel/production time the deadline might be extended.
Some US Banks have restrictions for foreign online payments and require making contact with your bank which issued the credit card.
Visa & Master Card, SEPA Bank Transfers in Europe, SWIFT Transfers international with additonal costs for sender. No Bitcoin, PayPal, AmericanExpress, Wise, Sofort, Klarna, etc.
Please use the contact form to request more attempts/time. Please use the FAQ page if you have specific problems regarding the downloads.
Please use the contact form to request more attempts/time. Please use the FAQ if you have specific problems regarding the downloads.
Currently there is a Four Minute Limit for downloads. On a decent internet connection that is not a problem. I am working on a solution. Contact us if you struggle so we can offer a solution.
See also the full FAQ for more answers.